Student visas

Outside Australia - applying for a student visa

Before you contact the department, please read all available information about student visas on our website.
See: Student visa options

If you require further clarification on visa eligibility, obligations and information on how to complete your application, contact your local departmental office.
Contact: Immigration offices outside Australia

Progress of applications lodged by post or in person

Student visa application processing times are outlined in the following table. We recommend you contact your local departmental office about the progress of your visa application only after this period.

Assessment Level	Processing Time
1 and 2	Three weeks
3 and 4	Three months

Completing online eVisa applications lodged outside Australia

Enquiries about visa eligibility, obligations and help with completing applications for clients using the eVisa system from outside Australia can be directed to the department using our online enquiry forms. You will need to use a different form depending on your assessment level (AL) and country of lodgement.

AL1 eVisa applicants

Clients from AL1 countries should contact the Perth Offshore Students Processing Centre.
See: Perth Offshore Students Processing Centre

AL2-4 eVisa trial

If an approved eVisa agent has submitted a student visa application from countries participating in the AL2-4 eVisa trial, they can contact the department for assistance.
See:
Agent AL2-4 eVisa trial enquiry form (People’s Republic of China or India only)
Agent AL2-4 eVisa trial enquiry form (Indonesia or Thailand only)

Progress of online applications

Check the progress of your application online using your allocated Transaction Reference Number (TRN)
See: Check the progress of your online application

Applying from in Australia

Assistance is also available for clients and agents who have lodged student visa applications from in Australia.
See: In Australia – applying for a student visa