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About the Department

Other Useful Contacts

  • 1800 040 070 Employers' Immigration Hotline
  • 1800 009 623 Immigration Dob-In Line
  • Callers who have a hearing, speech or communication impairment can contact us through the National Relay Service (NRS), quoting one of the numbers listed above. Text phone (TTY) or modem callers should contact the NRS on 133 677.
  • Callers using Speech to Speech Relay (SSR) can contact the National Relay Service (NRS) on 1300 555 727. To access our freecall services call the NRS on 1800 555 677 and quote one of our freecall numbers.
  • Information about protecting your privacy is available from the Office of the Privacy Commissioner.
    See: www.privacy.gov.au
  • For information about Australian passports you can contact the Department of Foreign Affairs and Trade (DFAT).
    See: www.passports.gov.au
    Telephone: 131 232